Shipping & Delivery Policy

Processing

All orders are carefully prepared before shipment.

Preparation time: typically 1–4 business days
Dispatch: once shipped, you will receive an update with tracking details when available.

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Delivery Estimates

Standard Shipping: typically 7–12 business days
Express Shipping: shown at checkout when available

Delivery times may vary depending on destination and logistics conditions.

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Customs

Customs inspections may occasionally delay delivery.
If a parcel is held for inspection, transit times may exceed the original estimate. This is outside of our control.

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Tracking Updates

Tracking information may take time to refresh, especially during transit handovers between carriers.
If your tracking has not updated for several days, please contact our support team and we will assist you.

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Address Changes

If your order has not yet been dispatched, we may be able to update the shipping address.
Please contact us as soon as possible with your order number and corrected details.

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Delayed Delivery

High logistics demand, seasonal peaks, or customs processing may cause delays.
If this occurs, contact our support team and we will provide the most accurate update available.